General

  • The campsite staff, depending on their duties, are briefed and trained according to the instructions from the NPHO and WHO
  • Adequate personal protective equipment for all the staff
  • Adjusted check-in time from 15:00 and check-out time till 11:00
  • Stations with alcohol-based hand sanitizer placed in all public areas and public hygiene places
  • Enhanced cleaning of all public areas and especially of high-touch areas
  • Use of NPHO certified cleaning products and staff training on housekeeping and hygiene protocols
  • Signs at all public areas with NPHO health and hygiene recommendations
  • Social distancing of 1,5 meters must be maintained in all indoor and outdoor areas between people who are not part of the same family or group
  • Log book to record all people currently staying or have stayed at the campsite
  • Incidents book to record all COVID-19 suspected and confirmed cases and the measures taken
  • Written plan for dealing with suspected cases of Covid-19
  • A competent officer is appointed for the implementation of the campsite’s written plan and health operating protocol in order to prevent the spread of Covid-19
  • Designated isolation room to accommodate a person infected of COVID-19

Reception

  • All people entering the premises will be subject to mandatory contactless temperature checks
  • Signs at the entrance with NPHO health and hygiene recommendations
  • Updated floor plans to promote physical distancing and avoid queuing
  • Available medical kit for use in case of a COVID-19 incident at the accommodation
  • Installation of transparent shields
  • Contactless check-in
  • Concierge information will be handed electronically
  • Disinfection of room keys
  • Non guests are not allowed to enter in the rooms
  • Entering, passing through or staying at the campsite and the use of camping facilities, is not permitted to people who are not registered as guests
  • Adequate personal protective equipment for guests available upon request

Sanitary facilities

  • Cleaning and disinfection plan in accordance to NPHO guidelines
  • Enhanced cleaning and disinfection protocol, according to NPHO guidelines, after persons suspected/confirmed to have COVID-19 have been in the facility
  • Disinfection and pest control by a certified operator before the opening of the accommodation
  • Signs at the entrances with NPHO health and hygiene recommendations
  • Updated floor plans to promote physical distancing and avoid queuing

Communal areas

Cleaning and disinfection plan in accordance to NPHO guidelines for the following
areas:

  • Drinking water supply – taps, caps, hoses and other equipment used to supply water
  • Chemical toilet emptying points
  • Shared refrigerators door handles
  • High-touch points at power outlets
  • Rubbish bins

Camping accommodation pitches

  • The distance between all forms of camping accommodation (caravans, campers, tents, etc.) must be at least 5 meters from the entrance of the camping accommodation and 3 meters from any other side.

Grocery shop

  • Cleaning and disinfection plan in accordance to NPHO guidelines
  • Updated floor plans to promote physical distancing and avoid queuing
  • Installation of transparent shields

Food & Beverage

  • Cleaning and disinfection plan in accordance to NPHO and HFA guidelines
  • Compliance with HACCP rules
  • Certification of proper operation of washing machines and dryers
  • Disinfection and pest control by a certified operator before the opening of the restaurant
  • Updated floor plans to promote physical distancing and avoid queuing
  • Installation of transparent shields
  • Rearrangement of tables and chair according to the current legislation

Housekeeping

  • Cleaning and disinfection plan in accordance to NPHO guidelines
  • Enhanced cleaning and disinfection protocol, according to NPHO guidelines, after persons suspected/confirmed to have COVID-19 have been in the facility
  • Cleaning, disinfection and adequate ventilation of room after guests depart and before the next guest arrives
  • Certification of proper operation of washing machines and dryers
  • Certification of proper operation of air conditioners
  • Disinfection and pest control by a certified operator before the opening of the hotel
  • Adjustment of the daily linen and towel changing
  • Removal of decorative items and curtains
  • Removal of unnecessary objects such as brochures and information leaflets
  • Individually sealed and protective bag for TV and air conditioning remotes
  • Use of steamer to sanitize all fabric surfaces
  • Linens and towels are being washed in accordance to NPHO guidelines using the warmest permissible water setting and are being transferred in the rooms in sealed bags.

Useful links

National Public Health Organization
CoVid19.gov.gr
World Health Organization
Greek Ministry of Health